Router Not Connecting to the Internet? Try This
Diagnose and fix a router that will not connect to the internet, with an expert ready to help live.
When a router will not reach the internet, the cause is usually the modem connection, an ISP outage, or outdated router firmware.
Check the modem lights, restart both devices in order, and confirm there is no area outage. If the connection still fails, an expert can walk through your router admin settings with you.